Please join us as we proudly celebrate and warmly welcome Dr. Jeannette Cook from SHRM! We’re excited to have her join us to share her expertise, insights, and perspective with our community.
In an era of constant change and competing perspectives, workplace civility is more important than ever. According to SHRM's Civility Index, 76% of U.S. workers reported experiencing or witnessing workplace incivility within the past month, underscoring the growing need for organizations to foster respectful, productive workplaces. Incivility doesn't just affect morale. It impacts employee well-being, productivity, collaboration, retention, and an organization's bottom line. This interactive session explores the current state of workplace civility, the hidden costs of uncivil behavior, and practical strategies leaders and HR professionals can use to strengthen workplace relationships, build trust, and create a culture rooted in respect and professionalism.
Participants will learn how to recognize common forms of workplace incivility, navigate difficult conversations with curiosity and empathy, and implement actionable strategies that strengthen relationships and improve team performance. Through real-world examples, self-reflection, and proven tools from SHRM's Civility Initiative, you'll leave equipped to lead meaningful conversations that bridge differences, inspire collaboration, and create a workplace where everyone can thrive.
Dr. Jeannette Cook, SHRM SCP, is the Director of Members and Community at SHRM where she leads efforts to enhance member engagement, strengthen community connection, and support HR professionals across various states. With over 20 years of experience in human resources, Jeannette has held leadership roles across both the public and private sectors, including nonprofits and publicly traded organizations. She holds a doctorate in Organization Development and brings a deep commitment to helping organizations strategically leverage their talent, cultivate innovation, and achieve sustained performance excellence.
Throughout her career, Jeannette served as Head of Talent for a national nonprofit in the education sector, where she led key initiatives in training and development, leadership development and coaching, talent management and acquisition, and compliance across multiple business units and states. She has also contributed to HR operations at a publicly traded organization, gaining deep insight into scalable and strategic practices and HR operations. Her broad experience allows her to bring a thoughtful, people-centered approach to talent development, organizational culture, and HR strategy.
Jeannette is a longtime champion of volunteer leadership and has actively contributed to various professional networks and mentorship programs throughout her career as a Chapter President and on the Executive Board of Directors of PIHRA. She believes strongly in the power of service and the importance of building meaningful connections within the HR community.
No refunds will be given. If you are unable to attend, we will be happy to give you credit toward another event as long as we receive notice 48 hours before your scheduled event. Please send your request to [email protected].
